At Vacation Travel Support, we strive to ensure that your travel experience is seamless and enjoyable from start to finish. However, we understand that there may be occasions where circumstances require changes to your plans. In such cases, we have established a clear and fair refund/return policy to assist you.

Booking Cancellations:

1. Refund Eligibility:

   • Refund eligibility varies depending on the type of service booked (e.g., flights, accommodations, tours).
   • Certain bookings may be non-refundable or subject to specific cancellation policies imposed by our partners, such as airlines, hotels, or tour operators.

2. Cancellation Process:

   • To initiate a cancellation and request a refund, customers must contact Vacation Travel Support directly through our designated channels, which may include email, phone, or our online platform.
   • Cancellation requests must be made within the timeframe specified in the booking terms and conditions to be eligible for a refund.

3. Refund Processing:

   • Once a cancellation request is received and verified, Vacation Travel Support will process the refund in accordance with the terms and conditions of the booking.
   • Refunds will typically be issued using the same method of payment used for the original booking, unless otherwise specified.

Modifications and Changes:

1. Change Fees:

   • Changes to bookings, such as date modifications or itinerary adjustments, may be subject to change fees imposed by our partners.
   • Vacation Travel Support will communicate any applicable fees or charges associated with modifications before processing changes to the booking.

2. Flexibility:

   • We understand that travel plans may evolve, and we aim to provide flexibility whenever possible.
   • Customers are encouraged to contact Vacation Travel Support as soon as possible if changes to their bookings are needed, and we will endeavor to accommodate their requests within the constraints of our partners’ policies.

Exceptions and Special Circumstances:

1. Force Majeure:

   • In cases of force majeure events, such as natural disasters, political unrest, or other unforeseen circumstances beyond our control, Vacation Travel Support reserves the right to adjust its refund/return policies as necessary.
   • We will work closely with affected customers to find suitable solutions and minimize any inconvenience caused by such events.

2. Travel Insurance:

   • We strongly recommend that customers consider purchasing travel insurance to protect themselves against unforeseen cancellations, interruptions, or emergencies that may impact their travel plans.

Customer Support:

At Vacation Travel Support, our dedicated customer support team is available to assist you with any questions or concerns regarding our refund/return policy or your travel bookings. Please don’t hesitate to reach out to us for assistance at any time.

By booking with Vacation Travel Support, you acknowledge and agree to abide by the terms and conditions outlined in our refund/return policy. We are committed to providing you with exceptional service and support throughout your travel journey.

Thank you for choosing Vacation Travel Support for your travel needs. We look forward to helping you create unforgettable travel experiences.